Frequently asked questions at Zim's Auto Sales in Logansport, IN
Frequently Asked Questions at Zim’s Auto Sales
We believe in keeping the car-buying process transparent, simple, and stress-free. Whether you're shopping our premium pre-owned inventory, exploring financing options, scheduling service, or trading in your vehicle, we want you to feel confident every step of the way. Below, you’ll find answers to some of the most common questions our customers ask. If you need additional help, our team is always here to assist.
General FAQ's
Q: What types of vehicles do you specialize in?
A: Zim's Auto Sales offers a wide selection of premium pre-owned vehicles across major brands, including Chevrolet, Dodge, Chrysler, Jeep, Toyota, Honda, GMC, BMW, Kia, Cadillac, Hyundai, Acura, Volkswagen, Land Rover, MINI, and Lincoln. We focus on quality, value, and transparency with every vehicle we sell.
Q: How often is your inventory updated?
A: Our inventory is updated weekly, typically adding around 5 vehicles to ensure shoppers always have fresh options to choose from.
Q: Can customers request a vehicle you don’t currently have in stock?
A: While our inventory is limited to what is currently available, we are happy to notify you when a vehicle matching your interests arrives.
Q: Do you provide vehicle history reports?
A: Yes. Every vehicle includes a free Carfax report so you know exactly what you're buying.
Q: Do you accept trade-ins?
A: Yes! We accept cars, trucks, SUVs, and even motorcycles—as long as they are running and have a clean title. We do not accept vehicles with salvage, rebuilt, or water-damaged titles.
Q: How is trade-in value determined?
A: We use Carfax, JD Power trade-in values, and market auction data to determine a fair and competitive offer.
Q: Can my trade-in value be used toward my down payment?
A: Absolutely. Positive equity from your trade can be applied directly to your down payment, and you may also receive a tax savings benefit.
Q: What warranties are available?
A: We partner with RCWS and GSFS/SecureNet Essentials to offer a variety of extended warranty options. In addition, every vehicle now includes a complimentary 3-month/5,000-mile NVP Powertrain Coverage for added peace of mind.
Q: Do you offer service contracts or maintenance plans?
A: Yes. We offer plans through RCWS and GSFS that can cover up to 1 million miles—including coverage for high-mileage vehicles.
Q: What is covered under a warranty or service contract?
A: Coverage varies by plan. Options range from full “bumper-to-bumper” protection to essential coverage for major components like the engine, transmission, and drivetrain.
Finance FAQ's
Q: What financing options are available?
A: We work with a network of local, regional, and national lenders to provide competitive financing options. At this time, we do not offer in-house financing.
Q: Do you offer financing for customers with bad credit or no credit?
A: Yes. While approval is not guaranteed, we partner with lenders who work with customers of all credit backgrounds—including first-time buyers and those rebuilding credit.
Q: What is the process for applying for financing?
A: Simply select a vehicle, complete our quick online application, and let our team handle the rest. Most approvals are returned within 24 hours or less.
Q: Are down payments required?
A: Down payment requirements vary by credit history, income, and vehicle price. Most customers fall within the $1,000–$3,000 range.